Privacy Policy

Introduction

This Privacy Notice explains how Jobs4Football (“we”, “us” or “Jobs4Football”) collects and uses your personal information when you use the Jobs4Football website at jobs4football.com and the Jobs4Football mobile app (together, the “Service”). Jobs4Football is a football recruitment platform that connects candidates with jobs and employers across the game.

Jobs4Football is the data controller responsible for your personal information. You can reach us at:

What data we collect

The personal information we collect falls into three broad categories.

Information you provide to us

• Account and profile details — such as your name, email address, password, phone number (if provided), location, and professional information you add to your profile (for example roles, experience, qualifications, skills and career goals).
• CVs and documents — CV/résumé files, LinkedIn profile exports and any other documents you upload so you can apply for jobs and use our career tools.
• Job applications and activity — the jobs you view, save and apply for, and the information you submit as part of an application.
• Communications — messages you send to employers or our support team, and information relating to reviews, ratings, enquiries or complaints.
• Payment information — where you buy a membership or paid service, our payment provider collects your payment details. We do not store full card numbers ourselves (see Payments).

Information we collect automatically

• Device and technical data — device and app identifiers, device and software characteristics (such as operating system, model and configuration), IP address, connection information and standard log data.
• Usage data — how you interact with the Service, such as pages or screens viewed, features used, referral URLs and general activity, which we use to operate, secure and improve the Service.
• Approximate location — if you use the “jobs near me” feature in the app, and only with your permission, we use your device location to find nearby jobs. You can grant or revoke this permission at any time in your device settings, and the rest of the app works without it (see Location data).
• Push notification token — if you allow notifications, we store a device token so we can send you alerts (see Push notifications).

Information from third parties

We may receive personal information from third-party sources, such as social or professional networks you choose to connect (subject to their privacy settings and policies) and service providers that help us verify, enhance or supplement the information collected through the Service.

How & why we use your data

We use your personal information to:

• create and administer your account and provide the Service you request;
• let you search and apply for jobs, and let employers receive and review applications;
• provide our career tools, including AI-assisted CV feedback, job-match insights, career guidance and LinkedIn insights (see AI-assisted features);
• personalise and improve your experience of the Service;
• send you service messages, job alerts and notifications you have asked for or agreed to receive;
• take payment for memberships and paid services, and send related notices and invoices;
• respond to enquiries, support requests and complaints;
• prevent, detect and investigate fraud, abuse and other prohibited or unlawful activity, and enforce our terms;
• comply with our legal and regulatory obligations; and
• understand usage trends and produce aggregate analysis that helps us operate, protect and improve our business.

We rely on the following legal bases to process your data: performance of our contract with you (to provide the Service); your consent (for example for optional notifications or device permissions, which you can withdraw at any time); our legitimate interests (to run, secure and improve the Service, where these are not overridden by your rights); and compliance with legal obligations.

AI-assisted features

Some features use automated (AI) processing to help you — for example CV feedback, job-match scoring, career roadmap guidance and LinkedIn profile insights. To provide these, the relevant content from your CV or profile is processed by AI models operated through our cloud provider (Amazon Web Services / Amazon Bedrock) to generate feedback, scores and suggestions.

These features are designed to support you and inform your decisions and those of employers — they do not, by themselves, make decisions that produce legal or similarly significant effects about you without human involvement. Where we can, we minimise or redact unnecessary personal details before content is sent for AI processing. You control which documents you upload and when you use these tools.

Payments

Payments for memberships and paid services are processed by our third-party payment provider, Stripe, through a secure checkout. Stripe collects and processes your card and billing details directly under its own privacy policy; we do not store your full card number. We receive confirmation of payment and limited billing information needed to manage your membership.

On some platforms, purchase options may be unavailable within the app and can be completed through our website instead.

Push notifications

If you allow notifications, we use Firebase Cloud Messaging (a Google service) to deliver push notifications — for example new job matches, application updates or messages. We store a device token to route these to your device. You can turn notifications off at any time in your device settings.

Location data

The app can use your device’s approximate location to show jobs near you. We only access your location while you are using the app and only after you grant permission when prompted. We use it to run the location search and do not use it to track you in the background. You can withdraw this permission at any time in your device settings; the rest of the Service will continue to work.

Who we share your data with

We share personal information only where necessary, including with:

• Employers and recruiters — when you apply for a job or make your profile available, the relevant information you submit is shared with the employer or recruiter for that role so they can consider your application.
• Service providers who process data on our behalf, under contract and appropriate safeguards, including: Amazon Web Services (hosting, storage and AI processing), Cloudflare (content delivery and file storage), Stripe (payments) and Google / Firebase (push notifications).
• Professional advisers, and buyers or their advisers, if we sell or reorganise our business, in which case your information may transfer to the new owner subject to this notice.
• Regulators, courts and law enforcement, where we are under a legal duty to disclose information, or to prevent fraud or other unlawful activity, or to establish, exercise or defend legal rights.

We do not sell your personal information.

Advertising & tracking

The Jobs4Football app does not display third-party advertising and does not track you across other apps or websites for advertising purposes. It does not include advertising or ad-tracking software development kits (SDKs). We do not use your data to build advertising profiles about you.

Cookies & similar technologies

On our website we use cookies and similar technologies (such as pixel tags and local storage) to operate the site, remember your preferences, keep you signed in securely, and understand how the site is used. We refer to all of these as “cookies” below.

• Strictly necessary cookies — essential to let you navigate the site securely and use features you have requested (such as signing in).
• Functionality cookies — remember your preferences and choices to improve your experience.
• Performance cookies — help the site work efficiently, for example so pages load correctly.
• Analytics cookies — help us understand how the website is used so we can improve it. Where we use third-party analytics such as Google Analytics, information is collected by automated means to compile reports on website activity.

Most web browsers accept cookies automatically, but you can change your browser settings to block or delete them. Some parts of the website may not work properly if you disable cookies. Where required by law, we ask for your consent before setting non-essential cookies.

How long we keep your data

We keep your personal information only for as long as necessary to provide the Service, to fulfil the purposes described in this notice, and to meet our legal obligations. Where you delete your account, we permanently remove or anonymise your personal information after a short grace period of 30 days (see Account & data deletion). We may retain limited information for longer where we are legally required to, or to establish, exercise or defend legal claims.

Your rights

Depending on your location, you have rights over your personal information, including the right to access a copy of it, to correct it, to erase it, to restrict or object to certain processing (including direct marketing and profiling), and to data portability. Where we rely on your consent, you can withdraw it at any time; this does not affect processing carried out before you withdrew it.

Where a decision that significantly affects you is based solely on automated processing, you may have the right to obtain human intervention, express your point of view and contest the decision.

To exercise any of these rights, contact us at [email protected]. We aim to acknowledge requests within 72 hours and respond within one month, unless the law requires otherwise. Some rights may be limited where we have a legal basis or obligation to continue processing your data. If you have unresolved concerns, you also have the right to complain to your local data protection authority.

Account & data deletion

You can delete your account and associated personal information at any time:

• In the app — go to Profile → Delete account and confirm with your password. This immediately disables your account so it can no longer be accessed, and your data is permanently removed or anonymised after a 30-day grace period.
• By email — you can also request account and data deletion by contacting [email protected].

Security

We take the security of your information seriously and use appropriate technical and organisational measures — including password protection, access controls and encryption in transit — to protect it against loss, theft and unauthorised access, use or modification. Uploaded documents such as CVs are stored privately. No method of transmission or storage is completely secure, however, and while we work hard to protect your information, we cannot guarantee absolute security.

International transfers

Some of our service providers process data in countries outside the UK and European Economic Area. Where personal information is transferred internationally, we take steps to ensure it is protected by appropriate safeguards, such as standard contractual clauses or an equivalent legal mechanism.

Children

The Service is intended for adults seeking or offering employment in football and is not directed at children. It should not be used by children except under the supervision of a parent or guardian. If you believe a child has provided us with personal information, please contact us so we can remove it.

Contact

Questions, comments and requests regarding this Privacy Notice are welcome. You can contact us by email at [email protected], by phone on +44 7746 900082, or by post at:

Changes

We may update this Privacy Notice from time to time by posting a revised version here. Please check this page periodically. If we make material changes, we will take reasonable steps to let you know. Your continued use of the Service after an update means you acknowledge the amended notice.