Technical ManagerTottenham Hotspur

Who We Are

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We are at our brightest when we’re all together. Our club, our teams, our community. We are entering a new era at Tottenham with a new club strategy, new leadership, and a focus on putting our fans at the heart of everything we do as we continue to strengthen our connection with our DNA, our home, and each other.

We’re at our brightest when we’re all together. Our Club, our teams, our community.

Role Purpose

The stadium Technical Manager is responsible for the effective management, operation and maintenance of all technical systems, infrastructure and facilities within the stadium. The role ensures that all technical services are delivered safely, efficiently and reliably to support matchdays, live events, concerts and non-event operations.

Working collaboratively with internal departments, event organisers, contractors and external stakeholders, the Technical Manager will oversee or support the planned and reactive maintenance, technical projects, compliance, and the continuous improvement of stadium systems and services. The role is accountable for maintaining high standards of safety, operational readiness and technical performance, ensuring the stadium remains fit for purpose and delivers an exceptional experience for visitors, staff, performers and event partners.

Key Responsibilities

• Overall ownership of all technical assets and critical systems maintenance, compliance and risk management including but not limited to auditing, testing, reporting and record keeping.
• Review and manage alongside Technical Contract/ Optimization Manager & Maintenance Manager, the technical services and maintenance operations, including day to day technical services & utilities, event/ life safety and match continuation systems, ensuring a high level of service, and delivering ‘best in class.
• Review the planned preventative maintenance specification and schedules utilized in the CAFM system within the stadium campus, ensuring all assets are maintained in accordance with the statutory and legislative requirements appropriate to a sports/ public venue.
• Hold accountabilities for all scenario/ ‘doomsday’ testing and pre-event checks of the systems utilized within the stadium, ensuring compliance with Safety Certificate requirements.
• Responsible for completion, review, record, communication and sign off all PEAP & IST inspections and liaise with Safety Officer, local authority, Stadium Director & Head of Stadium Facilities with all queries and/ or mitigations.
• Responsible for coordinating, managing, review, record, communication and sign off scenario/ shutdown and doomsday testing, liaising with all involved or impacted stakeholders.
• Provide technical guidance for the club and if appropriate deputize for the Head of Stadium Facilities as and when required.
• Create and communicate a technical audit schedule and carry out audits as per this schedule to ensure the proactive PPM program is being undertaken. o Ensure regular/ scheduled technical and compliance audits are completed and manage/host all external audit requirements (I.e., Local authority, BSI, sporting body etc.)
• Support in house teams with remedial works and mitigations on any identified non-conformances.
• Support with the maintenance budget including analysis, reporting and purchase order authorization, especially for items included on the risk register.
• Ensure safe working practices are adopted, and the business is achieving compliance with all relevant legislation. Including but not limited to: Create, review, advise and/ or update on clubs’ technical policies.
• Create and roll out technical SOPs/ RAs for stadium stakeholders via toolbox talks and scenario training.
• Provide technical support to the other FM Managers, their direct reports, agents, and subcontractors.
• Point of call for escalation of daily maintenance & OOH faults and fulfil matchday technical manager duties on rotation with Technical Contract/ Optimisation Manager and Maintenance Manager.
• Support with any proposed changes or upgrades to the technical services within the stadium campus, ensuring they are completed to agreed specification and are cost competitive Including but not limited to: Support wider FM and project teams and associated contractors with any technical clarifications, changes, installations, commissioning/ witnessing and that all alterations/ additions comply with the relevant legislation and stadium strategies.
• Responsible for the tools and testing equipment suitability utilized within the maintenance department, ensuring it is maintained, calibrated and meets all statutory and legislative requirements.
• Support a multi-skilled maintenance team and directly line manage the specialized technical team (the authorized electricians, IST technician & Pitch electromechanical Engineer), taking the lead in matters of recruitment, training, and development of this team
• Support and manage the Pitch electromechanical engineer with the planning, completion and reporting of the pitch plant maintenance (In house and SCX or other) alongside the grounds team, always ensuring the uptime availability of the associated plant.
• Support and manage the IST engineer with the planning, completion and reporting on all IST tests and remedial works, liaising with numerous club stakeholders to ensure all tests are completed to ensure the successful application of the safety certificate.
• Hold AE and L8 responsible person deputy duties and ensure the AP’s, in house engineering and contractor’s competency is reviewed, recorded, tested and signed off. Ensure Technical manager and/or AP’s attendance for all bowl events.
• Ensure HVLV switching schedules are created, saved and tested.

Person Specification

Skills & Experience

• Qualified (City and Guilds/HNC or equivalent building services qualification) and experienced with a thorough understand of Mechanical and Electrical Engineering and ‘hands on’ experience working as an engineer.
• Experience of working at a high technical level within a complex mechanical and electrical environment, having held AE and Responsibly person duties previously.
• Thorough understanding of statutory and legislative requirements.
• Project management and Contract Management skills.
• Demonstrable experience managing maintenance contracts.
• Strong management skills
• Excellent administration and orientation skills
• Sound knowledge of Health and Safety
• Experience working with and implementing CAFM systems
• Experience in managing outs-sourced contracts
• Ability to demonstrate delivering ‘best in class technical services and craftsmanship to large footfall events and iconic buildings.
• Event management experience is essential, within Stadia and/or Arena context.
• Health and Safety trained to IOSH level.

Knowledge

• Health and Safety at Work etc. Act.
• Management of Health and Safety at Work Regulations.
• CDM Regulations.
• Regulatory Reform (Fire Safety) Order.
• PUWER, LOLER, COSHH and other relevant legislation.
• Event safety principles.
• Stadium operations.
• Risk management methodologies.
• Business continuity and emergency planning

Personal Attributes

• Thinks ahead, generates innovative ideas.
• Values & respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.
• Logical and methodical, with an exceptional attention to detail
• Self-driven, “Can do” attitude
• Flexible and professional approach to work
• Ability to mentor and develop others.
• Ability to work under pressure, remain calm and focused.
• Excellent communication (written/ verbal) and interpersonal skills.

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Reasonable Adjustments

We are committed to providing an inclusive and accessible recruitment process and will make reasonable adjustments at any stage of the application or interview process to support candidates with disabilities or specific needs. Please let us know if you require any adjustments so that we can ensure you have a fair and positive experience.

Please note that we reserve the right to close this vacancy early should we receive a high volume of applications or due to business needs, so early applications are encouraged.