PGA Player Care LeadBirmingham City

Permanent | Full-Time (37.5 hours per week)

Location: Knighthead Performance Centre

Birmingham City Football Club is on the rise.

With an incredible history dating back to 1875, Birmingham City Football Club is entering an exciting period of accelerated growth and modernisation. The Club is playing a central role in a once-in-a-generation opportunity to help transform England's second city through the Sports Quarter project.

With significant investment across our football, commercial and community operations, we are rebuilding the Club for long-term success, both on and off the pitch. Our journey is focused on strengthening our structures, elevating our performance environments, growing our teams, and investing in the people, processes and culture that will define the next chapter of Birmingham City FC.

About the Role

An exciting opportunity has arisen for a dedicated and passionate PGA Player Care Lead to join the Girls' Academy programme. In this pivotal role, you will provide outstanding player care and performance lifestyle support to academy players, helping them thrive both on and off the pitch. Working closely with multidisciplinary teams, families, education providers and external partners, you will play a key role in supporting the wellbeing, development and welfare of our players throughout their academy journey.

Key Responsibilities

As PGA Player Care Lead, you will:

• Lead the delivery of player care and performance lifestyle support across the academy programme.
• Manage and monitor player data alongside the multidisciplinary team.
• Develop and deliver an engaging lifestyle curriculum covering areas such as wellbeing, career development, financial education, social media awareness, anti-doping and player transitions.
• Support mental health and wellbeing initiatives in partnership with the Performance and Wellbeing team.
• Build strong relationships with players, parents, guardians and carers, providing guidance and support on a range of personal and non-football matters.
• Lead parent engagement and player leadership groups.
• Support player transitions into, through and beyond the academy, including retain and reroute pathways.
• Manage transport, travel and host family programmes for academy players.
• Work closely with safeguarding colleagues to ensure player welfare remains a priority.
• Attend training sessions and fixtures to provide visible support to players and families.
• Ensure academy programmes meet or exceed governing body licensing requirements.

About You

Essential Requirements

• APDL qualification.
• Relevant experience in player care and/or performance lifestyle support.
• Full UK driving licence and access to a vehicle.
• Excellent communication and organisational skills.
• Ability to work collaboratively within a multidisciplinary team.
• Strong understanding of holistic player development.
• Proficiency in Microsoft Office applications.
• Knowledge of The FA pathway and girls' football development structures.

Desirable Requirements

• Experience working within youth and/or women's football.
• Teaching qualification (PGCE, NQT, QTS or QTLS) or working towards one.
• Mentoring qualification.
• FA First Aid qualification.
• FA Safeguarding Children certification.

Safeguarding

Birmingham City Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The safety and wellbeing of all individuals within our care is paramount, and all staff are expected to share and uphold this commitment.

All successful applicants will be subject to appropriate pre-employment checks, including an enhanced DBS check, and will be required to complete safeguarding training as part of the recruitment and induction process.

Birmingham City FC is proud to be an Equal Opportunities and Disability Confident employer.

We welcome applications from all sections of the community and are committed to ensuring a fair and inclusive recruitment process. Candidates are assessed solely on merit, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race or ethnicity, religion or belief, sex, sexual orientation, socioeconomic background, or caring responsibilities.

We value diversity and actively encourage applications from individuals of all backgrounds. If you require any adjustments to support you during the recruitment or interview process, please let us know when applying.