Matchday Safety StewardDerby County

Derby County are seeking to recruit a Matchday Safety Steward to join Stadium Control at Pride Park Stadium.

Working for Derby County Football Club offers a unique opportunity to be part of one of England’s most historic and passionately supported clubs. With a proud legacy, a dedicated fan base, and an exciting vision for the future, Derby County offers a dynamic and rewarding work environment both on and off the pitch. Whether you're joining the team in coaching, administration, marketing, or operations, you'll be contributing to a culture rooted in ambition, community, and progress. Employees benefit from a collaborative work environment and opportunities for professional development.

The successful candidate will support the matchday safety operation by providing assistance, direction, and safety advice to spectators visiting Pride Park Stadium in a polite, courteous, and helpful manner. Building rapport with fans throughout the season is essential. Matchday Safety Stewards must always be alert, helpful, and approachable.

Personal characteristics and experience:
• Previous customer service experience is essential
• Previous stewarding or crowd management experience is desired
• Knowledge of Pride Park Stadium
• Flexibility to work unsociable hours
• Confident, Resilient and Self Motivated
• Excellent communication skills both verbal and written
• Work using own initiative and as part of a team

Qualifications:
Desirable
• GCSE or equivalent in Maths and English to Grade C or above
• Security Industry Authority (SIA) Accreditation

Due to the nature of this role, applicants are required to be at least 18 years of age.

There is a requirement for all Matchday Safety Stewards to attend 70% of all home league fixtures. Please note, this primarily includes weekend and evening work.

The club will provide you with Level 2 Spectator Safety Training for all Matchday Safety Stewards. This is a mandatory qualification you will be required to hold in this role.

The rate of pay is £12.71 per hour, rising to £13.06 per hour on successful completion of Level 2 Spectator Safety.

Within your first few games as a Matchday Safety Steward, you will be supervised by another Steward on your stand to provide the opportunity to learn from your colleagues and put all Spectator Safety learning into action!

For those candidates who already hold Level 2 in Spectator Safety, the rate of pay is £13.06 per hour, subject to proof of completion.