Head of FacilitiesBlackburn Rovers

Job title: Facilities Manager

Department: Facilities

Based at: Ewood Park stadium, however flexibility regarding locations is required.

Reports to: CEO

Responsible for: Maintenance, cleaning, waste and facilities coordination departments.

Hours of work: 40 hours per week plus home matchdays any additional hours necessary for the performance of duties. This will include evening and weekend work.

Contractual Status: Permanent

Job purpose: Lead and organise the Club’s facilities department, ensuring stadium and all other BRFC sites infrastructure and services are maintained and operationally ready.

Duties and responsibilities:
• To be committed to ensuring the safeguarding and welfare of all staff, customers and clients of the Club;
• To coordinate and allocate work to the facilities department employees on a daily, weekly and monthly basis;
• Develop and maintain a facilities-management system and deliver emergency, planned and preventative maintenance using both internal staff and external providers;
• Set and review staff KPIs covering workload, productivity and quality;
• Maintain a robust facilities-management system covering assets, planned and reactive maintenance, statutory inspections and projects;
• Log, prioritise, assign and track all requests through to verified completion;
• Plan and coordinate close-season and pre-season works, including scope, cost, approvals, access, resources and contractor availability;
• Schedule works around fixtures, training, commercial events and departmental requirements;
• Plan and coordinate facilities projects from initial scope through completion and handover;
• Agree objectives, budgets, responsibilities and programmes with relevant stakeholders;
• Prepare and manage operational and capital expenditure budgets with Finance and senior management.
• Report regularly on expenditure, committed costs, forecast outturn and significant variances;
• Identify future financial requirements and escalate potential overspends or unplanned expenditure;
• Review suppliers, purchasing arrangements and contracts to ensure quality, reliability and value for money;
• Procure materials, equipment and services in line with planned works and operational requirements;
• Schedule, deliver and record statutory inspections, testing, servicing and remedial works for buildings, plant and facilities;
• Maintain a compliance schedule with named responsibilities, deadlines and completion evidence;
• Coordinate pre-event checks and provide appropriate maintenance support;
• To identify and recommend efficiency and sustainability improvements;
• Work with Ground Safety, Operations, Grounds, Football, IT and Commercial departments on shared requirements;
• Any other duties as reasonably required by the CEO or Board of Directors.

Skills required:
• Strong organisational skills and experience coordinating work across multiple sites.
• Experience using facilities or maintenance-management systems;
• Strong communication and interpersonal skills;
• The ability to work as part of a team and to use own initiative;
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements;
• To be adaptable to different situations and arising issues;
• The ability to make decisions using available resources and sound judgement;
• IT literate;
• To maintain confidentiality and discretion;
• Excellent organisation and time management skills;
• To plan and implement change effectively;
• The ability to motivate staff towards goal attainment;
• Flexible approach to working; and
• The ability to build constructive professional relationships between all staff and team members.

Knowledge and experience required:
• Proven experience managing a multidisciplinary facilities or maintenance team;
• Sound knowledge of building maintenance, health and safety, services and facilities-related statutory compliance;
• Experience managing operational budgets, capital expenditure and financial reporting;
• Knowledge and understanding of safeguarding procedures and protocols;
• A sound knowledge of the building and construction industry with particular experience of building regulations;
• Experience of using a variety of Building Management Systems (BMS);
• Working knowledge of energy conservation and sustainability matters;
• Previous experience of access audit requirements;
• Experience of managing and delivering budgets;
• A broad knowledge of current legislation relating to waste management, health and safety and utility conservation;
• Experience and understanding of building and construction trades, maintenance processes and equipment; and
• Experience of football stadia maintenance programmes

Qualifications required:
• IWFM (or equivalent experience)
• NEBOSH (desirable)
• Project management related qualifications (desirable)
• Recognised skilled trade

DBS check required: Yes