Senior Hospitality Account Executive
Job role insights
Date posted
September 09, 2024
Closing date
Hiring location
Offered salary
Experience
Minimum Qualification
Quantity
Person
Description
Department: Hospitality Department
Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)
Contract Type: Permanent
Salary: £35,000 per annum + OTE
Location: Villa Park/Bodymoor Heath Training Ground
Closing Date: Sunday 8 September 2024
The Hospitality team are responsible for the sales and delivery for all Matchday hospitality and premium matchday experiences along with adhoc Club events.
Our Hospitality Team are looking for a talented Senior Hospitality Account Executive to join our team based at Villa Park. You will be responsible for managing a base of hospitality accounts, selling hospitality packages to those clients whilst also looking for upsell and new business opportunities. Offering a professional service throughout, focused on achieving sales targets, repeat business and ensuring customer satisfaction.
You will play an integral role in developing client relationships, providing a top-class professional service and supporting the wider hospitality team. This is a busy role that requires organisation and the ability to be reactive when required.
The ideal candidate will have demonstrable experience of working in a fast-paced sales environment with a proven track record of achieving and exceeding sales targets. You will have the ability to confidently sell premium experiences to existing client base, packages include seasonal packages, match by match packages and hospitality events. Ideally you will have experience in managing business clients, preferably from an account management background.
You will be a strong confident negotiator and have the ability to deliver excellent customer service. You will have strong written and verbal communication skills which are clear, concise, and accurate to internal/external stake holders, and the general public.
Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)
Contract Type: Permanent
Salary: £35,000 per annum + OTE
Location: Villa Park/Bodymoor Heath Training Ground
Closing Date: Sunday 8 September 2024
- The Department
The Hospitality team are responsible for the sales and delivery for all Matchday hospitality and premium matchday experiences along with adhoc Club events.
- The Role
Our Hospitality Team are looking for a talented Senior Hospitality Account Executive to join our team based at Villa Park. You will be responsible for managing a base of hospitality accounts, selling hospitality packages to those clients whilst also looking for upsell and new business opportunities. Offering a professional service throughout, focused on achieving sales targets, repeat business and ensuring customer satisfaction.
You will play an integral role in developing client relationships, providing a top-class professional service and supporting the wider hospitality team. This is a busy role that requires organisation and the ability to be reactive when required.
- The Person
The ideal candidate will have demonstrable experience of working in a fast-paced sales environment with a proven track record of achieving and exceeding sales targets. You will have the ability to confidently sell premium experiences to existing client base, packages include seasonal packages, match by match packages and hospitality events. Ideally you will have experience in managing business clients, preferably from an account management background.
You will be a strong confident negotiator and have the ability to deliver excellent customer service. You will have strong written and verbal communication skills which are clear, concise, and accurate to internal/external stake holders, and the general public.
Skills
- Management
- Planning
- Problem Solving
