Job Title: Security and Matchday Safety Administrator
Department: Security and Matchday Safety Department
Hours of Work: 35 hours per week (with flexibility to work during evenings and weekends, including matchdays)
Contract Type: Permanent
Salary: Attractive Remuneration Package depending on experience
Location: Villa Park and Bodymoor Heath Training Ground
Closing Date: Sunday 9 February 2025
- The Department
Aston Villa Football Club has established itself as a Premier League, Champions League and Women’s Super League Club with Villa Park hosting world class talent. The Security and Matchday Safety Department are responsible for ensuring Villa Park is safe and secure.
We work to maintain the highest standards of crowd management, safety protocols, and legal compliance to create and deliver safe and enjoyable world-class events and experiences for guests.
- The Role
We have an exciting opportunity for a Security and Matchday Safety Administrator to join our team. This pivotal role is essential for ensuring the smooth operation of matchday and non-matchday activities by providing efficient, accurate, and timely administrative support to the Security and Matchday Safety team.
As the Security and Matchday Safety Administrator, you will liaise with various departments across the Club and assist the Matchday Staffing Co-ordinators with tasks. You will oversee access pass administration, accreditation workflows, and the preparation of matchday materials, such as sign-in sheets and manager sheets.
The role also involves managing staff uniforms and equipment, conducting regular audits, and liaising with suppliers to ensure all items are accounted for. Additional responsibilities include maintaining payroll data confidentiality, assisting with staff rotas, and tracking matchday costs through detailed record-keeping.
This dynamic and varied role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with internal teams to support the delivery of safe and efficient matchday operations.
- The Person
You must have proven administration experience in an office environment as well as be a proficient user of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint. You will also need to be able to deliver exceptional customer service.
This is a varied role which will require you to be organised with exceptional attention to detail. You will need to have clear, concise and accurate verbal and written communication skills and be able to thrive under pressure in a fast-paced environment. Prior experience of working within a Security and/or Health and Safety role within the events or sports sector would be ideal.
You must also be available to work flexibly as this role will require you to work matchdays, evenings and weekends.
- Why join us?
There has never been a better time to join us, we are celebrating our 150th anniversary, showcasing Aston Villa Football Club in all its glory to a global audience, and are determined to continue our growing success, both on and off the pitch. We currently offer a range of fantastic benefits* including:
- Offers on tickets for Men and Women’s matches (subject to match and ticketing arrangements)
- Pension scheme
- Employee Assistance Programme
- Free car parking
- Free staff breakfast and lunches
- Club Shop discount
- adidas discount
- Travel discount
- Death in service benefit
- Free Will writing
- Free mortgage and insurance broker consultations
- Free eye tests
- Mobile network discounts
- Gym discount