We have an exciting opportunity available for an individual to join Hull City Football Club as a Retail Store Manager, for our brand-new store opening soon in York.

Working closely with the Head of Retail, you will play an integral part in setting up of our new space, agreeing and implementing a retail store plan and helping to onboard a team of Retail Assistants. You will be responsible for the daily running of the store, driving team performance and ensuring our customers have a great shopping experience with us.

We are really excited to start our new journey in York and are looking for someone with proven leadership and commercial experience to join our growing team.

Position Type: Permanent, Full time
Location: York
Salary: Competitive, TBC
Closing Date: 26th September 2023

Your key responsibilities

• Manage and develop an efficient and profitable retail store
• Recruit, develop and coach a full retail team, ensuring they are fully trained
• Responsible for team management and performance reviews
• Identify new product opportunities for stores customer profile
• Effectively manage retail stock within store
• Undertake stocktakes as required
• Manage and review sales data and performance
• Accountable for visual merchandising and shopfloor moves to maximise sales potential, including key seasons and product launches, e.g., Kit launch, Christmas
• Drive the stores performance, ensuring high standards of customer service and compliance is maintained
• Utilise local knowledge to plan events and offers to increase sales and profit
• Work closely with Head of Retail to ensure all objectives and targets are met
• Liaise with other internal departments when required

What are we looking for?

• Previous experience within a managerial position, 2-3 years (essential)
• Experience in a fast paced retail environment (essential); experience in a similar sports retail environment (desirable)
• Strong leadership skills, able to motivate and drive a team day to day
• Excellent product knowledge and awareness of what makes an excellent shopping experience
• Strong organisational skills
• Strong numerical/analytical skills
• Ability to make smart commercial decisions
• Some flexibility to travel will be required on occasion
• The safeguarding and welfare of our players is paramount and as such this position may be subject to the Disclosure and Barring Service (DBS)

Eligibility for Employment in the UK
In accordance with current legislative requirements the successful applicant must produce documentary verification of their eligibility to work in the UK and will not be allowed to start work until this has been received.

What can we offer you?

• 20 days annual leave (plus Bank Holidays), increasing to 25 days after 1 years’ full service and rising further with length of service up to a maximum of 30 days per year (+ Bank Holidays)
• 20% off at the Tiger Leisure Store
• 2 x season cards for you and/or your family to attend Hull City home games (following probation)
• Free on-site parking
• Opportunity for career progression and CPD

Hull City Tigers Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships. Hull City Equality Policy

How to apply

To apply for this role, please send your CV to email.