Role: Retail Assistant
Salary: £12.60 per hour
Hours: To work all home matchdays. Additional hours during the week and busy periods will also be available
Location: American Express Stadium, Brighton
Contract Type: Worker Agreement
Deadline Day: 30th April 2025

Start date: June 2025

About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Join Our Game-Changing Retail Team!
We’re all about creating legendary experiences for every fan who steps into our stadium, and our passionate retail team makes it happen!

As a Retail Assistant, you’ll be right at the heart of the action, delivering first class service, sharing your expert product knowledge, and making sure every fan leaves with exactly what they need (and maybe a little more 😉). From matchdays to merchandise launches, you’ll help bring the excitement to life on the shop floor!

Your retail background
We’re looking for customer service superstars who know how to engage, assist, and inspire every fan that walks through our doors. You will know how to connect with our customer and make them feel valued, whilst keeping cool under pressure during our busy but exciting matchdays.

If you’ve got experience in a fast-paced retail or customer service environment, we want to hear from you!

Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

🔵 Treat People Well
⚪ Exceed Expectations
🔵 Aim High. Never Give Up
⚪ Act with Integrity
🔵 Make it Special