Company Description

Join the Legacy and Future of West Ham United

Founded in 1895, West Ham United is a club that blends rich tradition with a forward-thinking approach, creating an exciting, ever-evolving football culture. Based in the heart of London, we proudly call the London Stadium home — a state-of-the-art venue with a capacity of 62,500, making it one of the largest in the country. We are also dedicated to providing the most affordable Premier League tickets in London, championing Accessible Family Football for all.

Our women's team, achieving professional status in 2018, has soared to new heights in the Women’s Super League and reached the prestigious FA Cup final. Meanwhile, our cutting-edge Academy, which opened in 2019, is nurturing future stars, producing first-team players like Declan Rice and Ben Johnson.

With ongoing improvements to the stadium, including the iconic Billy Bonds Stand, West Ham is constantly evolving, making sure our fans experience the best in matchday atmosphere and comfort. We are also incredibly proud to hold the Disability Confident Leader status, reflecting our dedication to inclusivity and accessibility.

As we continue to grow, so does our workforce. With a dedicated team of 300 core staff and 500 event and Foundation employees, West Ham United offers a truly unique working environment. We’re especially proud to have been awarded the Premier League’s Advanced Equality, Diversity, and Inclusion Standard in 2023 — our second consecutive recognition — underlining our ongoing commitment to fostering an inclusive, diverse, and dynamic workplace.

Join us and become part of a club that stands at the crossroads of history, ambition, and innovation. West Ham United is where passion, progress, and inclusivity come together to create something special.

Why Join Us?

Diversity & Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.

Health & Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.

Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.

Position

Department: Recruitment

Location: West Ham United Training Ground

Reports to: Head of First Team Recruitment

Contract: Full-Time (40 hours per week), including occasional evenings/weekends

Start Date: June/July 2025

Closing Date: [Tuesday 20th May 2025]

West Ham United Football Club is seeking a highly motivated and detail-driven Recruitment Support Analyst to join the First Team Recruitment Department. This role is integral to enhancing our scouting and recruitment operations by providing technical, analytical, and logistical support. It offers a unique opportunity to work within a Premier League environment and gain hands-on experience with the latest recruitment technologies, including AI and machine learning applications.

Key Responsibilities
Video Analysis & Editing

• Support scouts and analysts by cutting and tagging key match footage for individual player assessments.
• Use video platforms (e.g., Hudl, Wyscout) to create and organise playlists aligned with recruitment objectives.
• Prepare video content for recruitment meetings, presentations, and decision-making sessions.
  
  
   

Data & Insights

•  Analyse player performance data and compile relevant scouting insights.
•  Maintain accurate, up-to-date scouting databases and player profiles.
• Produce summary reports and dashboards to support recruitment discussions.
  
  
   

AI & Machine Learning Integration

• Interpret outputs from AI tools to enhance scouting accuracy and player comparisons.
• Assist in fine-tuning Large Language Models (LLMs) using internal datasets (e.g., match reports, tactical breakdowns).
• Contribute to the development of automated workflows and AI-driven reporting tools.
  
  
   

Operational & Administrative Support

• Coordinate scouting schedules, logistics, and travel for domestic and international assignments.
• Provide administrative assistance for recruitment events, meetings, and documentation.
• Track deadlines for reports, tasks, and recruitment deliverables.
  
  
   

Presentation & Material Preparation

• Create visually engaging presentations to support player evaluations and recruitment decisions.
•  Organise and prepare scouting materials (video, statistical summaries, and player reports).
• Ensure materials are accurate, relevant, and readily available for all recruitment stakeholders.
  
  
   

Cross-Departmental Collaboration

• Liaise regularly with scouts, analysts, coaches, and recruitment staff.
• Support communication between First Team and Academy recruitment teams.
• Attend meetings to provide administrative support and action tracking.
  
  
   

Requirements

Person Specification:

Qualifications & Experience;

• Previous experience in an analytical, operational, or administrative support role (Desirable).
• Understanding of football recruitment or player evaluation processes (Desirable).
• Experience using video analysis tools (e.g., Hudl, Wyscout) preferred – training available if needed.
• Exposure to AI/ML applications or interest in learning how they integrate into football recruitment (Desirable).
  
  
   

Skills & Abilities

• Excellent attention to detail and data accuracy.
• Strong video editing and tagging skills.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Strong written and verbal communication for reporting and presentations.
• Ability to manage multiple tasks, work to deadlines, and prioritise effectively.
• Interest or experience in working with LLMs, AI tools, or automated reporting systems.
  
  
   

Personal Attributes

• Self-motivated, proactive, and willing to take initiative.
• Adaptable and comfortable working in a fast-paced environment.
• High degree of professionalism and confidentiality.
• Passion for football and commitment to the values of West Ham United FC.
  
  
   

Working Hours & Environment

• Full-time, 40 hours per week.
• Flexibility required to work evenings and weekends in line with fixtures or recruitment demands.
• Primarily based at the Club’s training ground, with occasional travel or office work as needed.
  
  
   

What We Offer

Experience working within a Premier League club environment.

Exposure to cutting-edge recruitment processes, video analysis tools, and AI-based solutions.

Supportive team environment with career development opportunities in football operations and recruitment analytics.

Other information

Benefits on offer (may vary based on contract type and location)
 

• 25 days annual leave plus your birthday off
• Pension and life insurance
• Healthcare cash scheme
• Travel season ticket loan
• Cycle to work scheme
• Priority access to apply for match tickets
• Discounted season tickets
• Staff discounts in the club store, café and our official partners products and services
• Discounted gym membership and onsite fitness room facilities
• Family friendly leave policies
• Company Social events
  
  
   

EDI Statement 

Our club's history is rooted in a solid commitment to equity, diversity, and inclusion, and we openly strive to be leaders in promoting EDI values. West Ham United is tactical in its approach to addressing inequity and prioritising the undertaking of meaningful and lasting change for all.

We prioritise removing barriers to attracting and engaging the best talent from all communities. We are proactive in creating equal access to opportunities and benefits for everyone and a discrimination-free environment where everyone experiences being treated with dignity and respect regardless of their background, circumstances, or protected characteristics.

Safeguarding

At our Club and Foundation, we advocate a proactive approach to ensure every child and adult has the right to experience safety and be treated with care, respect, and dignity. Therefore, we prioritise protection from harm and promote safeguarding good practice and compliance as an integral part of all our operations and engagement. This includes conducting robust, safer recruitment checks to identify any potential risks associated with individuals who may pose a threat to children or adults who are at risk of harm.

Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. It is non-negotiable to remain vigilant, promptly report any concerns as outlined in our safeguarding policies and guidelines, and take decisive action to prevent harm, abuse, and neglect. Each person must actively contribute to creating a safe environment for everyone.