About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women¿s Super League club.  A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

Help us provide a warm and friendly welcome to our visitors

You will join our fantastic team to assist in the day-to-day operations of reception, from greeting staff and visitors to the administration of weekly event schedules. This role is primarily based across both reception areas at our Training Ground in Lancing, and you will also be required to support with cover in our Wellness Centre.

Please be advised our reception operation runs between 08:00am and 20:00pm and you will be scheduled onto our reception rota as required.

Your background

The successful candidate will have exceptional customer service skills and the ability to use Microsoft Word and Excel to a good level. We are looking for someone who takes responsibility for ensuring they deliver a high quality of work at both individual and team level. As this role will be the first point of contact for everyone arriving at the training ground, we require someone who is friendly with excellent interpersonal skills.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors.  As a team we live and breathe these values.

Our values are:

• Treat People Well


• Exceed Expectations


• Aim High. Never Give Up


• Act with Integrity


• Make it Special

How we say thank you

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

• Free breakfast and lunch (fantastic healthy and tasty food provided by our inhouse chefs)


• 23 days leave plus 8 bank holidays rising to 28 days with length of service (pro rata for part time staff)


• Season ticket loan


• Priority access to Premier League match tickets, subject to availability and access to free WSL tickets for 23/24 season (upon completion of probation)


• Free on-site parking at the Amex and the training ground


• In-house training programme and Continuing Professional Development opportunities


• Discounts at the Club superstore and online


• Discounts and benefits from partners and local businesses


• Enhanced club pension scheme


• Access to occupational health and mental health support


• Group life protection