About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our ambition is to be a top ten Premier League club and a top four Women's Super League club.  A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 23/24 season is going to be an exciting season for us, our first in European Football…we would love for you to be part of our journey.

What does the role involve?

You will be a welcoming point of contact at the training ground for all visitors and guests and administer sign-in procedures as appropriate. You will assist with the day-to-day operations of the reception and wellbeing centre to ensure that it is available and ready for use as required. As part of this role you will also be required to administer booking and other usage recording systems.

Your background

We are looking for someone with experience of working as a receptionist or wellness centre assistant and working in a customer service environment. You will have a friendly and professional telephone manner as well as excellent written communication skills.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors.  As a team we live and breathe these values.

Our values are:

• Treat People Well


• Exceed Expectations


• Aim High. Never Give Up


• Act with Integrity


• Make it Special

How we say thank you

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

• Free breakfast and lunch (fantastic healthy and tasty food provided by our inhouse chefs)


• 23 days leave plus 8 bank holidays rising to 28 days with length of service (pro rata for part time staff)


• Season ticket loan


• Priority access to Premier League match tickets, subject to availability and access to free WSL tickets for 23/24 season (upon completion of probation)


• Free on-site parking at the Amex and the training ground


• In-house training programme and Continuing Professional Development opportunities


• Discounts at the Club superstore and online


• Discounts and benefits from partners and local businesses


• Enhanced club pension scheme


• Access to occupational health and mental health support


• Group life protection

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.