Player Care Officer

by Southampton FC in Education & Community

Job role insights

Date posted

September 22, 2023

Closing date

Hiring location

England

Offered salary

Experience

Minimum Qualification

Quantity

Person

Description

Southampton FC Women has seen a meteoric growth in the past few seasons. With a thriving academy already providing new talent for the club and the creation of a Women’s first team ahead of the 2017/18 season, was the beginning of a prosperous rise into senior football. Since 2017/18 Marieanne Spacey-Cale’s side won back-to-back promotions, most recently securing their place in the Barclays Women’s Championship after beating Wolverhampton Wanderers in their play-off final.

Our Women’s first team are full time professionals based at the famous and well known Staplewood Campus and also play their home games at St Mary’s Stadium.

One of the youngest teams in the Women’s Championship, and with 10 of the current Women’s first team having risen through the academy ranks, with current England and other senior international players in the squad, the future is bright for the side as they compete at their highest level to date.

What will you be doing?

  • To be responsible and accountable for the welfare of all within the Girls Regional Talent Club & the Academy Programme.

  • To attend Girls Academy and RTC training sessions and matches.

  • Work collaboratively with all departments within the Girls and Women’s Programme to support players.

  • Undertake administrative tasks related to the role, including monitoring attendance; logging school sport in the correct manner as set out by the Club and maintaining records securely.

  • Liaise with player education providers ensuring the player’s welfare is at the forefront.

  • To oversee, design and deliver an off pitch educational programme. Working collaboratively with the Technical Development Manager and surrounding MDT to ensure the content is appropriate and fit for purpose.

  • Responsible for both individual health & safety and that of those who you are responsible for.

  • To support the W & G Player retain and release meetings and processes where required.

  • To attend Girls Academy and RTC Multi-Disciplinary meetings and Club Player Care meetings and undertake any actions raised at the meetings

  • To support the day-to-day management of safeguarding issues and pro-actively promote safeguarding awareness.

  • Assist with supporting the Sport Psychology Department and operational staff to implement education workshops for the Girls and Women’s Programme.

  • Assist with supporting the transition of Under 16 players when appropriate into senior football.

  • Assist with supporting the induction process for new players and parents.

  • To work closely with the Player Care department to ensure all applicable aspects of the clubs Player Care philosophy are adhered to within the Girls and Women’s Programme.

  • Assist with the general welfare support to players and parents throughout the Girls Academy and RTC.


Is this you?

  • Experience of working with children and parents.

  • Experience of working within an administrative role.

  • Good communication and listening skills.

  • Must have good IT literacy skills.

  • Good organisational skills.

  • A flexible approach.


How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

  • Access to x2 free match tickets for every home league game

  • Access to our staff Health & Wellbeing initiatives (Mental & Physical Health).

  • Flexi-time and Remote working option’s available.

  • Discounted Southampton Football Club merchandise.

  • 25 days’ holiday per year excluding bank holidays plus your birthday off each year.

  • Contributory Pension Scheme.

  • Worldwide Travel Insurance for you and your family.

  • Learning & Development opportunities - supporting you to develop your potential and achieve in your career.

  • Free onsite parking.

  • Cycle to Work Scheme.

  • Collaborative & inclusive working culture.

Skills

  • Management
  • Playertek

Interested in this job?

Player Care Officer

by Southampton FC in Education & Community