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Player Care Lead - Women's Football

Who are we: We are Everton Football Club, and we are icons of world football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future.

With a proud and illustrious past, the Club is currently embarking on a new and exciting journey with the construction of our new stadium on the banks of the River Mersey. With that exciting development comes an ambition to have a Men’s and Women’s First Team squad that is competing regularly at the top of domestic and European football.

Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.

About the opportunity: We have an exciting opportunity for an experienced Player Care Lead to join Everton Football Club Women’s team and support the First Team and Academy departments.

As the Player Care Lead you will be responsible for providing off-field support for all Players and will lead on the Club's on-boarding process, enhancing the academy experience for all players and their parents, as well as providing ongoing support throughout their journey with the Club.

Other core responsibilities you will cover as part of this role include;

• Producing monthly Player Care updates to share with necessary stakeholders.


• Developing an emergency contact and support procedure for Players and their families, including acting as a designated Club point of contact


• Assisting the media, marketing and commercial departments with Player and Management appearance requests, ensuring the player/management is appropriately prepared to deliver these effectively.


• Developing and implementing an exit plan for Players departing the Club


• Develop a network of contacts who can be on hand 24/7 if needed, such as: estate agents, car suppliers, food providers, travel companies etc.

You will lead the efficient and effective functioning of the department, influencing administrative process’ and ensuring a best-in-class service.

Who we are looking for:   Essentially, we are looking for a Player Care professional, who has athlete care experience within an elite sporting environment.

You must be comfortable working with a wide variety of demands and be flexible enough to support our elite players within First Team and Academy across competitive fixtures, both home and away.

We need someone who possess’ the ability to work discreetly under pressure, and is a passionate, energised team player who embraces opportunities to collaborate with a broader diverse team.

It would be advantageous if the successful candidate spoke a foreign language (French, Spanish and Portuguese are preferred) and has strong knowledge of the local area.