The Role

We are looking for a Partnership Research and Insights Manager to support the ongoing growth of our club's partnership ecosystem and commercial proposition.

In this exciting role, you'll take pride in providing strategic insights that drive new business conversations, supporting our strong relationships with club partners, and unlocking incremental revenue for us across wider commercial areas.

Who we are

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Oversee critical sales processes - you'll be entrusted to manage the sales processes from lead generation across geographies and categories, package valuation, sales materials preparation and design, coordination of package creations, company reporting and Heads of Terms approval support


• Lead and inspire - you will motivate and coach direct reports, identifying learning and development opportunities and fostering a high-performance culture


• Work with internal stakeholders to utilise insights - you'll collaborate with colleagues to utilise fan and audience insights within the category selection phase


• Support with new business activity - you will be a key player in the creation of new business presentations and proposals that are tailored to the business priorities of the company in question


• Provide reports and insight to senior colleagues - you'll ensure senior decision makers have all the information they need to help increase partnership conversion rate


• Manage relationships with our partner agencies - you will proactively manage day-to-day relationships with our external data and insights agencies who support us to track partnership exposure, performance and consumer insights


• Collaborate with the wider Partnership department - you'll team-up with our Partner Services and Partnership Operations teams to ensure accurate tracking of partner contractual rights and forecast availability for new business and you will handle KPI mapping and objective setting of existing partnerships with a focus on ROI tracking


• Unite with wider club functions to enhance partnerships - you'll relish the opportunity to work with a range of colleagues to develop new partnership assets, refine current proposition and ensure sectors and partnership positioning is in line with our club’s wider strategy

What we are looking for

• Analytical background - you come with proven experience in analytical or consultative roles, preferably within sports or similar sectors


• Excellent leadership skills - you're proud of your ability to inspire and manage a team, coupled with strong collaborative skills to work effectively with other departments


• Credible industry knowledge - you possess a good understanding of brand dynamics and consumer trends as well as a decent grasp of sponsorship sales processes and key drivers


• Strategic mindset - you've got a demonstrable track record of managing a range of strategic projects


• Experience supporting new business processes - you've previously created market research reports and sales materials


• Best-in-class research and organisational skills - you're passionate about carrying out vital research and you're able to apply your skills across a range of projects without compromising quality and accuracy


• Excellent communicator - you're able to build and maintain impactful relationships with a range of colleagues, tailoring your tone and approach as necessary


• Trusted team player - you thrive when you're collaborating with a team and you have a willingness to learn and support others in all areas from administrative to strategic

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme


• Generous holiday allowance which increases with your length of service


• Great internal learning and development programmes


• A flexible hybrid working model


• Priority access to apply for match tickets


• A competitive health and wellbeing benefits package


• A leading Employee Assistance Programme


• Great discounts with some of our Partners