Alliances & Partnerships:

Supporting our ambitions on and off the pitch by growing our revenues as a club.  Working with businesses and organisations across the world, this team aims to develop and deliver long-term corporate alliances and the most measurably effective partnerships in sport.

The Purpose:  

The team assistant will support a highly successful sponsorship team made up of both sales and partnership account managers who travel globally for meetings with key clients on a weekly basis. This role supports a wider team of PA’s and EA’s who position themselves as the face of the office. Requirements for this role are strong travel and project management skills.

The Role:

International Travel Coordination: 70% of the role

• Administration of international travel and other logistical arrangements for the team - to include flights/cars/hotels/restaurant bookings and any ad hoc coordination.


• General travel strategy and logistical planning


• Keeping up to date with all COVID-19 travel regulations and policies where still applicable.


• Handling visa applications for entire team from start to finish and submitting to visa management companies and / or relevant embassies.


• Managing and rearranging constantly changing schedules/flights/bookings while being cost effective.


• Coordination of visits from prospective sponsors, Partners and VIP guests to the London office and to Manchester


• Arranging ad hoc travel for London office employees, on occasion


• Some match-day coordination and travel to Manchester


• Diary management and regular 121’s with each team member (effective communication of diary clashes)


• Harnessing a strong link with the travel management company to ensure they cater to each travel brief within the perimeters of the club’s travel protocol.


• Checking each booking request thoroughly for accuracy, cost-effectiveness and policy adherence


• Clearly and concisely summarising and presenting all travel plans and required information to the traveller in a user friendly and relevant format.


• Building strong relationships with key contacts across ground transportation, airlines, hotels and accommodation and restaurants in London and Manchester.

Other Duties

• Running some ad-hoc duties for Team Directors


• Closely working with all other PA’s and EA’s to deliver aligned standards


• Coordination of inbound and outbound mail/packages


• General admin to include expenses (using Concur software, Footprints, Purchase Management etc.), raising purchase orders etc.


• Meeting and greeting guests, setting up meeting rooms & guest hospitality.


• Ad hoc requests including event support/management.

The Person:

• An avid team player, capable of project managing a team with a wide range of characters and personal preferences.


• A core characteristic should be a supportive nature looking to go above and beyond for others.


• Excellent people skills, able to build strong relationships across a broad range of seniorities through to board level.


• Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure.


• Professional manner with excellent communication skills – both written and verbal


• Excellent organisational skills


• Strong grasp of Microsoft Office, particularly Outlook, Word, PowerPoint and ideally Excel


• Impressive attention to detail in all areas


• Ambitious, hardworking and extremely proactive


• Flexible approach in attitude to work and hours (able to adjust to various time zones on occasion when required)


• Capable of performing well under time pressure


• Independent and innovative thinker


• Ability to manage multiple tasks and deadlines with self-encouragement.

Desirable:

• Interested in sport.


• Proven track record in international travel coordination


• Wide knowledge of top hotels, restaurants, and social venues in London specifically as well as key London events


• Good understanding of global travel restrictions, visa requirements and time zones


• Enjoys prioritising the needs of others and taking pride in being ‘the glue that holds the team together’.


• Confident in decision making as well as confident in asking for help.