Description
Purpose of the Role
This is a sales role and ideally suited to someone who has the ambition to exceed targets and contribute to the commercial growth of Huddersfield Town. The post holder will be required to understand a broad portfolio of Club products that are available to local, regional, and national businesses. The successful applicant will be able to analyse which products are appropriate for each customer and complete end-to-end sales.
The post holder will have flexibility over working location with the option of working remotely at times as well as at the Company’s premises in Huddersfield. The ability to work autonomously and with high levels of self-motivation is key to successful performance.
The post holder will also support the Club’s aspirations in terms of Equality, Diversity, and Inclusion (EDI), by ensuring that all customers subscribe to inclusive ways of working and that diversity is a guiding principle in determining those client relationships to develop and maintain.
Functional Links
Internal: Head of Partnerships and Business Development
Commercial team
Group Ticket Sales Executive
Director of Global Brand
External: Local, Regional, and National businesses
Key Performance Indicators
• Number of outbound calls made per day / week / month.
• Value (£) of products sold.
• Number of appointments set for in-person meetings.
• Quality of appointments set (e.g., quality of pre-qualification).
Role Specific Responsibilities
The post holder is required to:
• Contact new prospective customers (businesses) over the telephone and/or via e-mail.
• Identify customers’ needs, clarify information, and provide solutions.
• Qualify leads and accurately maintain a commercial CRM system.
• Work towards exceeding weekly and monthly sales targets.
• Set appointments for face-to-face meetings for other members of the Commercial sales team when appropriate.
• Progress existing opportunities along the sales stages and seize opportunities to upsell products when they arise.
• Report on progress against targets.