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The FA

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Job Description

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

The Role

Are you experienced working in a fast paced, high volume administration environment?

We are excited to be searching for a passionate HR professional, who will provide high quality administrative and project support to the HR Business Partnering team. You will also offer quality HR advice in response to front line business queries ensuring timely and accurate completion of specific tasks across the employee life cycle.

Key Accountabilities

  • Employment Documentation/Processes:

  • Timely and accurate production of employment documents and materials across the employee lifecycle; starters, changes & leavers.

  • Ensures that all steps in a process are completed in line with SLA's.

  • Regular maintenance of employment records, ensuring compliance to legal and audit requirements.

  • Ensures that all documentation around HR processes is regularly updated and reflect any changes.

  • Supporting with audit requests and providing information when required.

HR Systems/Payroll:

  • Timely and accurate data input; ensuring the integrity of the data in the system is maintained.

  • Elevates any system issues to the HR Administration Manager/HRIS Analyst and supports with system upgrades and/or improvement focussed activities.

  • Supports managers and employees with using self-service.

  • Responsible for ensuring the accuracy of payroll data each month.

  • Responsible for managing new starter online training (set up and monitoring)

  • Maintains and updates the HR tracker.

Employee & Induction Onboarding:

  • Responsible for the administration of pre-employment checks and liaison with relevant third party providers.

  • Responsible for coordinating and leading The FA induction for new starters; including the preparation of induction materials.

  • Delivers the HR induction for new joiners.

  • Advises line managers on process and agrees arrangements for new starter.

  • Ensures all new starter documentation is returned prior to the employees start date.

  • Provides guidance to line managers around building induction plans (e.g. sending The FA template) and setting probation objectives.

  • Monitors the completion of probation period, including liaising with the line manager about the outcome before the due date, and prepares relevant documentation.

Business Queries and provision of HR Advice:

  • Proactively manage the HR Enquiries inbox responding to front line queries from the business and providing low risk HR Advice (where applicable)

  • Can provide basic advice on maternity/paternity/adoption leave, flexible working requests, exit interviews and absence management.


  • Actively looks for and identify opportunities for improvement, using initiative to amend processes and templates when inconsistencies have been identified.

  • Provides administration support across the annual HR processes including PDR, annual salary review, bonus, engagement survey, & talent and succession planning.

  • Supports on projects being led across the wider HR Team.


  • Provides general administration support to the HR team; for example: production of ad-hoc documents and letters, filing, scanning, note taking etc.

  • Manages and updates all trackers and systems to ensure accurate information is available.

  • Execute additional tasks as required in order to meet FA Group changing priorities.

  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?


  • Experience of working in a fast paced, high volume administration environment (Preferably in HR.)

  • Excellent English language skills; both written and verbal.

  • Confident speaking to people at all levels and presenting information face to face/via teams (when required.)

  • Strong numeracy skills.

  • Fully competent across all Microsoft Office packages.

  • A high degree of attention to detail and accuracy.

  • Ability to work discretely and confidentially at all times.

  • Experience of managing multiple priorities and stakeholders.

  • Experience of working under pressure to tight deadlines.


  • Experience of working with databases and systems.

  • Keen interest in HR.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.

  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Job Detail

Job TypeFull time
QualificationsAcademy Experiance


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