Crystal Palace Football Club are looking for an Executive assistant to join our Operations Department and support the Chief Operations Officer (COO) with the day-to-day admin duties. This position will also be responsible to cover the Main Reception at Selhurst Park Stadium two days a week, the primary focus of this role is to support the COO.

Responsibilities:

Executive assistant responsibilities including:

• Managing the COO’s diary and scheduling meetings when needed.


• Liaising with the Head of Departments to provide updates and relevant information for different projects.


• Planning and anticipating events well in advance and understanding the rotation and volume of the workload.


• Attending and facilitating meetings and taking minutes, subsequently documenting, and filing paperwork.


• Acting as the first point of contact for all incoming calls, correspondences, internal and external contacts to the COO.


• Building, developing, and managing relationships with all internal and external parties.


• Expense management (credit card/bank accounts/ PO reconciliation).


• Preparing and transcribing reports, documents, letters meeting notes and remains ensuring a robust attention to detail.


• Preparing a wide range of written materials to include budgets, billings, minutes, assessment, planning schedules.


• Other duties and responsibilities as required by line manager.


• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Receptionist (two days per week) responsibilities including:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.


• Answering screening and forwarding incoming phone calls.


• Receiving and sorting daily mail.


• Sending out and preparing packages and mail to be collected and sent out each day.


• Ensuring reception area is tidy and presentable, with all necessary stationary and material.


• Provide basic and accurate information in-person and via phone/email.


• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.

Experience and Qualifications:

• Experience working in a similar role, a busy and dynamic environment.


• Fully computer literate, including the use of all Microsoft Office.


• First class organisational and administrative skills, office management and the ability to anticipate and prioritise the diverse workload.


• Excellent communication skills.


• Able to work under pressure and meet tight deadlines.


• Experience working in a fast-paced environment providing accurate and timely information to a high standard.


• Hands on experience with office equipment (copy machines, printers, franking machines).

Benefits:

• Competitive salary


• Free complimentary match day ticket


• High level of responsibility from day one!


• 20% Staff discount at the Club Shop

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.