Role Summary:

The Community Engagement Co-Ordinator will be responsible for assisting with the oversight, coordination and delivery of the Trust’s Community programmes which are primarily delivered in Lewisham and Southwark.

The Community Engagement Co-Ordinator will work closely with the Community Manager, as well as a range of funding and operational partners to further develop our community programmes, to monitor and evaluate the impact and outcomes achieved. The role involves managing and supervising sessional staff and volunteers to ensure that the services offered are of the highest quality and provide opportunities which inspire, engage, motivate, and empower the local community.

The Community Engagement Co-Ordinator role is centred around logistical set up of Millwall Community Trust’s community-based hub and satellite sessions, updating participation records and submitting records via funders monitoring and evaluation systems, coaching delivery and engaging participants in community plus activities which include but not limited to workshops, social action projects, tournaments and mentoring are also part of the role.

Key Responsibilities:

·         Deliver a high-quality experience to all participants across the community delivery timetable whilst achieving targets as set out by funders which include but are not limited to Premier League Charitable Fund, EFL Trust, Southwark and Lewisham Council amongst others.
·         Deliver social inclusion activities and other related initiatives (e.g. youth club, workshops, competitions, player visits, etc.) across a range of venues, in line with the delivery plan and seek to achieve the agreed target and impact outcomes.
·         Liaise with Millwall Community Trust’s sessional coaches and assign them to community-based sessions whist being responsible for supervising staff at session’s ensuring a high quality of delivery across all community programs.
·         Directly delivering sports-based sessions across Millwall Community Trust’s community-based programs, which include hub and satellite sessions in and around the boroughs of Southwark and Lewisham.
·         Logging participant engagement from community sessions on to MCT’s monitoring and evaluation systems whilst completing a range of other administrative duties as required.
·         Build strong and positive relationships with a range of key stakeholders/partners.
·         Organise Youth Voice activities using the Theory of Change to assist with innovation, gauge ideas and future planning (youth forum/youth voice), and to help develop those young people that may be considered as suitable candidates for voluntary or sessional work with the Trust in the future.
·         Promote MCT community programmes to schools, Local community groups, key stakeholders, and other relevant parties to gain the maximum attendance on each programme.  Ensure the MCT web site pages are up to date with information/stories and use local social media channels to aid the promotion.
·         Quality assure the provision/services delivered via effective monitoring (participant feedback, coaches tick sheets etc.)
·         Provide quarterly reports to senior staff, funders, steering groups on progress made against targets set in the Community development plans. Provide reports, statistics, and case studies for the Community Manager.
·         Work with the MCT’s Communications Officer and Graphic Designer in order to produce high quality marketing materials which raise the profile of all community programs.
·         Work closely with staff to capture the social impact/value of our work through various forms of media, reports, case studies and testimonies.
·         Liaise with relevant Trust staff regarding the recruitment of sessional coaching staff working at the venues, including collating all HR documentation such as reviewing job applications, qualifications and ensuring DBS checks are in place.

Additional Responsibilities

·         To actively demonstrate and promote the Trust’s core values through your work.
·         Develop understanding of and a commitment to equal opportunities, both in the workplace and the wider community.
·         Ensure that when involved in any Trust activities that the Safeguarding of participants is at the heart of the process and that safeguarding policies and procedures are being always adhered to.
·         Undertake professional development opportunities as deemed appropriate.
·         Adhere to the Trust’s policies and procedures.
·         Contribute to the development of a culture of continuous improvement within the Trust.
·         To work in partnership with all the Club’s departments on community initiatives as identified by the CEO and Board of Trustees.
·         To actively promote the Trust in a positive and professional manner at all times.
·         To undertake any other duties which might reasonably be deemed within the status of the job and appropriate to the post.

The details contained in this job profile, particularly the accountabilities, reflect the job content at the date the job profile was prepared.  It should be remembered, however, that it is inevitable that over time the nature of individuals’ jobs will change; existing duties may be lost and other duties gained without changing the general nature of the duties or the level of responsibility entailed.

Essential Requirements:

Qualifications

·         Level 2 Certificate in Coaching Football
·         Level 2 in youth work principles (willingness to work towards)
·         Safeguarding Children & First Aid certificates

Knowledge and Experiences

·         Proven track record of working with young people in a range of settings sporting and classroom-based settings.
·         Experience of managing or supervising staff/volunteers.
·         Experience in working, developing, and managing relevant partnerships in the social inclusion / youth work sector.
·         Working knowledge of Microsoft Office (Word, Excel, Powerpoint) as well as data management systems to monitor, evaluate and report to funders which include use of salesforce.

Skills

·         Example of good communication and inter-personal skills – both verbal and written
·         The ability to be able to enthuse and motivate participants and staff to boost session quality and engagement.
·         Have a flexible approach to work and be able to work unsociable hours daily which centers around the community timetable which requires regular evening work up until 19:00 on most evening with working until 21:00 being a requirement on Friday’s.