KEY TASKS:
- Secure suitable academic and sporting scholarship deals for clients that are aligned to their academic, athletic, and financial needs.
- Manage all aspects within the second phase of the ‘scholarship journey’ on behalf of client and their family.
- Develop a strong, sustainable network of contacts within the US college system.
- Maintain excellent communications with our US college coach network and stay tuned into their recruitment needs.
- Provide a first-class customer service experience for our clients.
- Simplify complex information in an understandable manner to clients from all around the world.
- Liaise effectively with other departments within the business regarding updates and client advancement through the FirstPoint USA program.
- Strive to reach and exceed set targets whilst maintaining quality.
- Weekly and monthly reporting on KPIs and other performance metrics, highlighting successes, opportunities and challenges.
- Reporting into Director of Operations.
THE CANDIDATE
- Experience of sports recruitment or recruitment industry in general.
- Experience of working within the US college sport industry as a coach (Head of Assistant) would be desirable.
- Strong interpersonal skills, with the confidence to establish and manage relationships with clients and their families.
- Knowledge and experience of US collegiate sport and the sports scholarship process.
- The ability to work well under pressure to tight deadlines in a challenging and demanding environment.
- A proven track record of meeting targets and delivering results.
- Excellent written and verbal communication skills.
- The ability to work independently and manage own time effectively.
- Highly motivated, positive, and resilient with an empathetic personality,
- Well-developed IT skills, covering Microsoft Word, PowerPoint, Excel, Access and Outlook.
THE PACKAGE
As well as a competitive salary, investment in your personal development, you will have the opportunity to enjoy a variety of benefits:
- 41 days holiday (including bank holidays)
- Plus, everyone gets their birthday off
- Pension Scheme
- Hybrid working
SALARY RANGE
£28,000 - £35,000 commensurate with experience
Location
Glasgow, Scotland