Casual Matchday Hospitality Host
Job role insights
Date posted
September 03, 2024
Closing date
Hiring location
Offered salary
Experience
Minimum Qualification
Quantity
Person
Description
Casual Matchday Hospitality Host
About The Role
The Club is looking for people with exceptional customer service skills to meet and greet hospitality guests as they enter the stadium and as they arrive at their lounge, offering a professional and friendly “face of the club” and helping guests throughout their matchday hospitality experience.
Who We’re Looking For
Ideally candidates should have the highest standards of professionalism and courteousness, have a proactive attitude towards customer service, and an outgoing, friendly and approachable demeanour. The ability to anticipate potential issues and the desire to do everything possible to ensure each and every guest has their best possible experience are key.
About The Club
Knowing some of the history of Leicester City Football Club helps you appreciate the sense of community, spirit and family for which the Foxes are renowned for.
Formed in 1884, the Club was promoted to the Premier League in 2014 when the Foxes returned to the top tier as the Championship title-winners. In 2016, Leicester City became Premier League champions. This remarkable achievement qualified us for the UEFA Champions League for the first time in the Club’s history, and we subsequently reached the quarterfinals. The Club continued to build on that success and celebrated lifting the prestigious FA Cup in May 2021. Following relegation from the Premier League in 2023, the Club made it the top priority to get straight back up and did so as Championship title-winners in the 2023-2024 season.
Under the stewardship of King Power and the Club’s CEO Susan Whelan, Leicester City Football Club is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world class including the experience on matchdays. Investment in the Club continues, with the 2021 opening of a new state-of-the-art training ground in North Leicestershire.
Benefits Package
Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees. Employees are able to benefit from free onsite parking as well as an onsite subsidised staff restaurant. Employees also benefit from up to 33 days’ annual leave including bank holidays.
Contract Type – Casual
Hours Per Week –Variable / Flexible
About The Role
The Club is looking for people with exceptional customer service skills to meet and greet hospitality guests as they enter the stadium and as they arrive at their lounge, offering a professional and friendly “face of the club” and helping guests throughout their matchday hospitality experience.
Who We’re Looking For
Ideally candidates should have the highest standards of professionalism and courteousness, have a proactive attitude towards customer service, and an outgoing, friendly and approachable demeanour. The ability to anticipate potential issues and the desire to do everything possible to ensure each and every guest has their best possible experience are key.
About The Club
Knowing some of the history of Leicester City Football Club helps you appreciate the sense of community, spirit and family for which the Foxes are renowned for.
Formed in 1884, the Club was promoted to the Premier League in 2014 when the Foxes returned to the top tier as the Championship title-winners. In 2016, Leicester City became Premier League champions. This remarkable achievement qualified us for the UEFA Champions League for the first time in the Club’s history, and we subsequently reached the quarterfinals. The Club continued to build on that success and celebrated lifting the prestigious FA Cup in May 2021. Following relegation from the Premier League in 2023, the Club made it the top priority to get straight back up and did so as Championship title-winners in the 2023-2024 season.
Under the stewardship of King Power and the Club’s CEO Susan Whelan, Leicester City Football Club is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world class including the experience on matchdays. Investment in the Club continues, with the 2021 opening of a new state-of-the-art training ground in North Leicestershire.
Benefits Package
Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees. Employees are able to benefit from free onsite parking as well as an onsite subsidised staff restaurant. Employees also benefit from up to 33 days’ annual leave including bank holidays.
Contract Type – Casual
Hours Per Week –Variable / Flexible
Skills
- Management
- Planning
- Problem Solving
